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Objective of this Survey
The survey BPM Compass investigates current drivers and success factors of business process management. The focus of this study is on questions in relation to:
- Goals and degree of goal achievement of business process management
- Effects of factors such as digital transformation, industry 4.0, big data, or cloud computing
- Connections with other management approaches such as six sigma, agile methods, or lean management
- Relevance and acceptance of business process management within the organization
- Responsibilities, roles and governance structure of business process management
- Connection between organizational structure and business models
Prof. Dr. Andreas Gadatsch
Professor for business administration and information systems and director of the Master program on Innovation and Information Management in the faculty of business at the University of Applied Science Bonn-Rhein-Sieg in Sankt Augustin.
Presidential commissioner for Digitalization
He gained extensive experience as a consultant, project manager and IT-manager in renowned production and service companies (GKN, Deutz, Deutsche Telekom). His major fields of interest in research, education and consulting are information management (incl. IT-controlling), business process management (incl. modeling) and business information systems (incl. ERP-systems). His recent projects deal with effects of big data on information management and business process management.
He is author of more than 300 publications, including 17 books, partially published in several editions.
Prof. Dr. Ayelt Komus
Professor for organization and information systems at the University of Applied Science Koblenz, director of the BPM-lab for business process management and operational excellence.
Scientific director of the data center of the University of Applied Science Koblenz.
After several years of industry experience in management positions, he joined the university as a professor for organization and information systems, director of the BPM-lab for business process management and organizational excellence. He is co-initiator of the Model Factory Koblenz, of the Praxisforum BPM and ERP, of the IT-Radar and scientific director of the data center at the University of Applied Science Koblenz.
Major fields of interest are value orientation and sustainability in process management, strategies for digital transformation, agile methods and hybrid project management (Scrum, Kanban, Design Thinking) and information systems planning. His book on BPM Best Practice provides important guidance for BPM adoption and includes contributions of various renouned companies. A follow-up publication is currently in preparation.
Prof. Dr. Jan Mendling
Professor at the Institute for Information Business, deputy head of the Department for Information Systems and Operations at The Vienna University of Economics and Business, Board Member of the Austrian Gesellschaft für Prozessmanagement.
His research focuses on business process management, conceptual modelling and business information systems. He is co-author of the textbooks "Wirtschaftsinformatik" and "Fundamentals of Business Process Management" and further 250 scientific publications. The German Handelsblatt lists him as one of the Top-10 researchers in business administration below 40 years of age.
The goal of the survey BPM Compass is to enhance knowledge on practice and success factors of business process management. In order to assure relevance of the survey, the practitioner counsil supports the design and the evaluation of the survey results.
Members of the Practitioner Council:
Dr. Frank Biendara
Vice President Informationsmanagement
Messe Frankfurt GmbH
Dr. Frank Biendara is responsible for groupwide, national and international information management with Messe Frankfurt. Next to his doctoral dissertation, he worked in the organization department of Readymix Beton AG (now CEMEX). Before joining Messe Frankfurt, he was head of the organization/IT department of Christ Juweliere und Uhrmacher as part of the Douglas Gruppe.
Javier Almagro Garcia
Senior Manager Head of Business Management System
Airbus Defence & Space
Javier Almagro-Garcia is senior manager at the Airbus Defence & Space Division and reports to the senior vice president (head of quality management). He is responsible of the business management system that manages 30,000 employees.
He has studied business and engineering at Universidad Complutense de Madrid, Politecnica Madrid and Vienna University of Economics and Business. In 2004, he received the BAES Chairman's Award for Innovation & Implementation.
Javier is also dedicated to the BPM topic beyond his work at Airbus. He was keynote speaker at the Process Summit in Vienna in 2014.
Dipl. Wirt.-Ing. Thomas Heupel
Expert for Project and Process Management, Founder of Heupel Consultants
Thomas Heupel has 25 years of project and process experience in a diverse set of management functions (recently board member). He is expert for practical and goal-oriented application of agile methods in the context of process and project management and supports companies in becoming more agile. He is co-initiator of various studies and publications.
He also serves as external lecturer at the University of Applied Science Koblenz.
He also obtained a diploma in coaching.
Dr. Melanie Kramp
Head of Business Development and HR
CosmosDirekt / Generali Group
Melanie Kramp, born 1983, studied industrial engineering at TU Kaiserslautern, where she then worked as a student assistent and later as deputy team lead of integrated management systems at the Institute for Technology and Work e.V.
She completed her PhD in 2011 at TU Kaiserslautern on the topic "Future Perspectives of Process Management: Dealing with Complexity". Since then, she has worked in different positions at CosmosDirect - Germany's biggest direct insurer - where she serves currently as the head of business development and HR.
Head of Information Management (CIO RWE Generation Group)
RWE Generation S.E.
Andreas Lamken has 25 years of experience in the area of IT with a focus on strategic aspects of highly complex IT organization. As CIO of RWE Generation Se and member of the IT Governance Board of the RWE Corporation, he is responsible for IT governance, IT demand management, strategic alignment of IT and business, IT planning, IT services and project management as well as SCADA security for the international RWE Generation group.
After working as a IT clerk, he studied business information systems at University of Essen and worked as a business consultant in the telecommunications industry. He is with RWE since 1997 where he worked in the areas international project management, outsourcing, IT consolidation, mergers and acquisitions, business process management, IT innovation and corporate IT management.
Andreas Lamken received the IT-Innovation Award from Handelsblatt in 2016.
Prof. Dr. Matthias Mehrtens
Vice President / Honorary Professor
Alfred Kärcher GmbH & Co. KG
Matthias Mehrtens is Vice President Information Systems at Kärcher since 2011 and honorary professor for information systems at University of Applied Science Niederrhein.
From 2003 to 2011 he was CIO of Stadtwerke Düsseldorf AG and additionally member of the supervisory board from 2007 to 2011.
Before that, he was responsible for the worldwide standardization of the IT system landscape and homogenization of processes in an energy utility corporation.
He holds a PhD degree from the University of Paderborn in the area of information systems.
Dr. Hans-Joachim Popp
IT-Manager und CIO
Deutsches Zentrum für Luft- und Raumfahrt
Hans-Joachim Popp works in the IT sector since 1988. As an electronics engineer, he obtained a PhD in software ergonomics and software engineering and started his work career as a product manager in medical informatics. He was then CIO International of TUV Product Service and Manager Operations of TÜV Süddeutschland Group. From 2000 to 2006, he also served as a professor for software technology at KHM Cologne. Since 2005, he is responsible for the IT of the German Aerospace Center (DLR). He has a specific interest in psychological facets of IT management in application development and in data center operations. As a researcher, he focuses on end user satisfaction and organizational psychological and contractual relationships between user organization and partners of IT outsourcing. His team received several awards from magazines and newspapers including Computerwoche, CIO Magatin and Handelsblatt. Among others, he was a runner-up for "CIO of the year" in 2008. In 2010, the joint IT activities of DLR and T-Systems were awarded the "Innovationspreis Public Private Partnership".