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Service Engineer Internship (PATSE2302)


European Student Placement Agency, Ltd (ESPA UK) is a recruitment agency whose goal is to find high quality internships for European students in the UK. We work closely with our host companies to ensure the positions provide the candidates with a great experience, both professional and personal.

REQUIREMENTS: ESPA vacancies are open to all EU passport holders able to travel to the UK for an educational work placement, without the need for visa documents. You must be a registered student and/or have Erasmus+ status to be eligible for our internships. Any student who is unsure of their situation should check with their university before applying. Non-EU students can also apply if they are studying in the EU and can get an Erasmus+ grant/status for the entire length of the internship.

BENEFITS: All ESPA’s services are free for students and alumni. The benefits are:

1) Paid Accommodation.

2) Paid Utility Bills (electricity, gas, water and council tax) + Internet Access.

3) Commuter travel to work (accommodation will be found within an acceptable commuting distance from the workplace, if that requires more than a sensible walk then a bus/train ticket will be provided).

4) £80 per month food voucher.

This will be sourced and managed on your behalf by ESPA. These benefits have an approximate value of 700€-1000€ per month (depending on location).

There is no salary over and above the benefits offered, unless specifically stated.

To know more, please visit:

Extra benefits

As most of European grants are no longer than 6 months the host company has agreed to offer also a compensation in the second half of the internship (months 7 to the end) in addition to the regular benefits.

The Host Company

This company is a global pioneer in the use of web-based solutions for digital pathology. Specialising in image management and the rapid analysis of tumour tissue, the company provides innovative software for use in drug discovery research, clinical sectors, biomarker analysis and education.

They have recently become part of a global technology company, focused on electronics, healthcare and lighting.


The host company is currently looking for a candidate to assist with the internal IT systems, first line customer support for their products and QA testing. The successful intern will be working close and reporting to the Service Manager.

The ideal candidate will be a proactive and self-motivated student or recent graduate who is looking for a challenging and rewarding opportunity in which they can put their knowledge into practice.


Belfast is the capital and largest city of Northern Ireland. Very dynamic city with a population of 300 000.


Good spoken and written English levels are required B2/C1

Start date

June 2017 (Flexible)


12 months preferred. 6 months accepted.


? Providing a first-class level of service and support to all customers via email, ticket or telephone support for both hosted and deployed customers.

? Assisting with updating website content inside the company’s content management system.

? Setting up computer systems (both hardware and software) internally and on customer sites.

? Identifying possible causes of breakdown of systems and/or hardware.

? Providing technical support for both hardware and software for the company’s staff.

? Support, document and backup all internal IT systems.

? Storage of master copies of software; backing up master copies where appropriate; keeping master copies of all relevant literature regarding software.

? Maintenance of hardware and cables.

? Ensuring that all IT suites are fully functional, tidy and are organised and maintained in a safe working condition.

? Provide administration support for the company’s Services team.

? Support and manage other value added services or projects the company offers to customers and partners.

? Any other reasonable duties as required by Management.

Personal Skills

? Background IT related areas.

? Strong IT skills.

? Strong working knowledge of the Microsoft Excel, PowerPoint and Word.

? Excellent communicator and telephone manner at all levels of business.

? Excellent presentation skills and experience of presenting to a wide range of audiences.

? Highly motivated and able to work under pressure in a fast-paced environment.

? Well organised with good attention to detail.

? Good numeracy/literacy skills

How to apply

STEP 1) Please, register with us at

STEP 2) Please, log in to your account in and then click on the button APPLY next to the vacancy name.

If you have any problems applying for this vacancy, please email us at: portal93 and in the subject please indicate the Name + the code of the vacancy you have issues to apply to.

BA1 3JN Newbridge Ward, Vereinigtes Königreich
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European Student Placement Agency

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Alex Fernandez